VAU FAQ Frequently asked questions
VAU ceased to trade at the start of October, King Flavours acquired select assets of VAU, including but not limited to, remaining concentrate stock, recipes and supplier information.
Are the flavours the same?
Yes, we acquired the stock that was left when VAU closed. We also have the recipes and supplier information to create the flavours exactly as they were.
Why is the flavour I want out of stock?
It is likely the flavour you want is a popular flavour and there was no stock remaining at handover. If the flavour is showing out of stock, it will be back in stock within a few days – this means we have access to the ingredients and they will be blended in due course. If your desired flavour shows 7-10 days, this means ingredients are on order and due to supplier lead times. will take a little longer to get these flavours back into stock. You can click ‘alert when back in stock’ to receive email notification when the flavour is put back in stock.
Do I have to sign up as a new customer?
Yes, this is a completely new website
How do I contact you?
The most effective way to contact us is via WhatsApp on 01639 342362.
What sizes of VAU flavour concentrate do you sell?
For VAU retail, on the website we offer 30ml, 50ml, 100ml, 150ml, 250ml, 500ml and 1Litre. For wholesale, please email us at orders@kingflavours.co.uk, we have VAU flavours available in 5kg and in multiples of 5kg i.e. 10kg plus 25kg drums.
