Shipping Policy & Information
We offer a fully tracked service* within the UK, Europe and Worldwide.
Same day dispatch on all orders placed before 2pm on a working day (no orders are dispatched on Weekends or Public holidays).
United Kingdom
Flat rate charge (postage & Packaging) on orders up to £40: £2.99
Orders £40 and over : FREE Royal Mail Tracked (2-3 days)
Royal Mail Tracked is a fully tracked service notifying you of each movement through the postal system, you will be updated via text and/or email using the information you supply, with photographic confirmation of delivery.
* We will on occasion and at our discretion use services with delivery confirmation only
International deliveries
Postage calculated at checkout based on weight and destination starting from £8.25 to Europe and £10.15 Worldwide.
International tracked.
* For orders over 2kg please contact us at orders@kingflavours.co.uk
If your country is not listed, please send us and email to orders@kingflavours.co.uk and we will add it.
Customs
If you're ordering from outside of the UK you will be liable for both VAT and Customs Fees on your order. The amount charged by the customs office is sadly, out of our control and we cannot reimburse you for these charges. You (the customer) are liable for any VAT and customs duties on your order.
If you’ve refused these fees and your parcel is seized and destroyed by customs you will not be refunded and will not receive a replacement order. You (the customer) are liable for any customs charges/import fees. If you fail to pay the customs/import fees and the package is returned to us you will not be eligible for a refund but we will re-ship the original package back to you again if you pay the shipping fee again.